ABOUT SECURED IMPOUND SOLUTIONS Inc. (SIS)
Secured Impound Solutions Inc. (SIS) is a small group of former insurance company consultants and automotive recycling company owners. We have over 30 years of experience in property and casualty insurance and automotive recycling.
SIS's primary mission is to protect the customer's rights at the time of an accident and protect them from fraudulent activity. On January 1, 2017, the Ontario Government made changes to the Consumer Protection Act that gave vehicle owners the right to direct the tow operator to take their vehicle to wherever they want. Unfortunately, this had a minimal overall impact because the consumer is not aware of where to take their vehicle after being involved in an accident.
The Insurer's Claims Hotline or the Insured's Broker (and the CRC at the Insurer's direction) will advise the consumer to have their vehicle towed to the closest SIS Impound for safe storage where the Insurance company will have an opportunity to assess the damage and process the claim.
Controlling where the damaged vehicle is towed from the accident scene and the CRC will significantly decrease the opportunity for Insurance fraud.
We know we can’t completely eliminate insurance fraud, but by managing where the vehicles goes from the accident scene, we will reduce the chance of insurance fraud occurring as a result of the accident.